Why is my Ring Stick Up Cam reminder not working?

Common causes include software issues, connectivity problems, and settings misconfigurations. Follow our guide to fix your Ring Stick Up Cam.

How do I fix Ring Stick Up Cam reminder not working?

Start by restarting your device, checking connections, and updating firmware. Our step-by-step guide provides detailed instructions.

When should I call support for my Ring Stick Up Cam?

If troubleshooting doesn't resolve the issue, or you encounter persistent errors, contact a certified Ring technician.

Ring Stick Up Cam reminder not working

If your Ring Stick Up Cam reminder not working is disrupting your home security routine, you're not alone. Many users rely on motion reminders to stay informed about activity around their property, and when these alerts fail, it can leave you feeling disconnected from what's happening at home. This guide walks you through proven troubleshooting steps to restore your reminder notifications quickly and get your Ring Stick Up Cam functioning as intended.

Check Your Notification Settings

Before diving into deeper troubleshooting, verify that your reminder notifications are properly configured in the Ring app. Incorrect settings are the most common cause of Ring Stick Up Cam reminder not working issues.

Open Ring App Device Settings: Launch the Ring app, tap the menu icon (≡), select "Devices," then choose your Stick Up Cam. Tap "Device Settings" followed by "Notification Settings" to access reminder controls.

Enable Motion Reminder Toggle: Scroll to "Motion Reminder" and confirm the toggle is switched ON. If it's already enabled, toggle it OFF, wait 10 seconds, then turn it back ON to refresh the connection.

Verify Motion Sensitivity: Return to "Motion Settings" and check your sensitivity slider. Set it between 5-7 for optimal detection. Too low, and your cam won't trigger reminders; too high causes excessive alerts.

Update Software and Check Device Health

Outdated firmware or poor connectivity often causes Ring Stick Up Cam reminder not working problems. Keeping your device updated ensures compatibility with Ring's latest notification systems.

Check Firmware Version: In Device Settings, tap "Device Health." Look for "Firmware" — if an update is available, you'll see "Update Available." Keep your cam plugged in and connected to Wi-Fi during the 10-15 minute update process.

Test Wi-Fi Signal Strength: In "Device Health," check the "Signal Strength" reading (RSSI value). Aim for RSSI between -40 and -60. If weaker than -65, move your router closer, eliminate obstacles, or add a Ring Chime Pro to extend range.

Restart Your Stick Up Cam: Press and hold the orange setup button on the back for 20 seconds until the light flashes. Release and wait for the device to reboot (about 1 minute). This clears temporary glitches affecting reminders.

⚠️ Important: Do NOT press the setup button for less than 20 seconds — a short press enters setup mode instead of restarting. If your cam enters setup mode accidentally, complete setup again in the Ring app without removing the device.

Advanced Troubleshooting for Persistent Issues

If basic steps haven't resolved your Ring Stick Up Cam reminder not working, these advanced methods address deeper system conflicts.

Frequently Asked Questions

Why did my Ring Stick Up Cam reminders stop working suddenly?

Sudden failures typically follow app updates, firmware changes, or Wi-Fi network modifications. Check if your home network password or router settings changed recently. Also verify that the Ring app has permission to send notifications in your phone's system settings (Settings > Apps > Ring > Notifications on Android; Settings > Notifications > Ring on iOS).

Do Ring Stick Up Cam reminders work without a Ring Protect plan?

Basic motion notifications work without a subscription, but advanced reminder features and rich notifications with image previews require Ring Protect. If your reminders stopped after a trial ended, this is likely why. Consider Ring Protect Basic ($4.99/month) to restore full functionality.

Can I set custom reminder schedules for my Stick Up Cam?

Yes. In the Ring app, go to Device Settings > Notification Settings > Motion Schedule. Set active hours when you want reminders enabled. Outside these windows, motion still records but won't send notifications. This feature helps reduce alert fatigue during predictable busy times.

Still Need Help With Your Ring Device?

If these steps didn't resolve the reminder not working issue, our certified technicians can help.

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