Ring Smart Home Support Guides

Browse all 90 troubleshooting guides for Ring Smart Home. Click any issue below for step-by-step fix instructions.

Alarm Pro — alarm not working Alarm Pro — bedtime routine failed Alarm Pro — blue ring spinning Alarm Pro — can't hear me Alarm Pro — device not found Alarm Pro — error 001 Alarm Pro — error 10-2-2 Alarm Pro — not understanding commands Alarm Pro — responding incorrectly Alarm Pro — smart lock offline Floodlight Cam — QR code not scanning Floodlight Cam — app can't find device Floodlight Cam — can't connect during setup Floodlight Cam — dual-band wifi problems Floodlight Cam — music not playing Floodlight Cam — orange ring Floodlight Cam — skill not working Floodlight Cam — smart plug not working Floodlight Cam — trigger not working Floodlight Cam — yellow ring flashing Spotlight Cam — Bluetooth not pairing Spotlight Cam — Spotify not working Spotlight Cam — disconnecting from wifi Spotlight Cam — error code 73001 Spotlight Cam — group playback not working Spotlight Cam — morning routine not working Spotlight Cam — red ring Spotlight Cam — responding in wrong language Spotlight Cam — skill won't enable Spotlight Cam — wifi password incorrect Stick Up Cam — 2.4GHz connection issues Stick Up Cam — can't add new device Stick Up Cam — error 10-2-3 Stick Up Cam — error 6-1 Stick Up Cam — not waking up Stick Up Cam — purple ring Stick Up Cam — reminder not working Stick Up Cam — skill not responding Stick Up Cam — smart thermostat issues Stick Up Cam — won't connect to wifi Video Doorbell 3 — alarm didn't go off Video Doorbell 3 — can't find Bluetooth device Video Doorbell 3 — device is offline Video Doorbell 3 — error code 102 Video Doorbell 3 — routine not working Video Doorbell 3 — routine stopped working Video Doorbell 3 — routines not saving Video Doorbell 3 — smart bulb not connecting Video Doorbell 3 — timer not working Video Doorbell 3 — wifi setup failed Video Doorbell 4 — device not discovered Video Doorbell 4 — multi-room audio issues Video Doorbell 4 — muted and won't unmute Video Doorbell 4 — network not showing Video Doorbell 4 — not responding Video Doorbell 4 — pairing mode not working Video Doorbell 4 — skill disabled itself Video Doorbell 4 — stuck in setup mode Video Doorbell 4 — voice recognition not working Video Doorbell 4 — waking up randomly Video Doorbell Pro 2 — Bluetooth not pairing Video Doorbell Pro 2 — Spotify not working Video Doorbell Pro 2 — disconnecting from wifi Video Doorbell Pro 2 — error code 73001 Video Doorbell Pro 2 — group playback not working Video Doorbell Pro 2 — morning routine not working Video Doorbell Pro 2 — red ring Video Doorbell Pro 2 — responding in wrong language Video Doorbell Pro 2 — skill won't enable Video Doorbell Pro 2 — wifi password incorrect Video Doorbell Pro — QR code not scanning Video Doorbell Pro — app can't find device Video Doorbell Pro — can't connect during setup Video Doorbell Pro — dual-band wifi problems Video Doorbell Pro — music not playing Video Doorbell Pro — orange ring Video Doorbell Pro — skill not working Video Doorbell Pro — smart plug not working Video Doorbell Pro — trigger not working Video Doorbell Pro — yellow ring flashing Video Doorbell Wired — alarm not working Video Doorbell Wired — bedtime routine failed Video Doorbell Wired — blue ring spinning Video Doorbell Wired — can't hear me Video Doorbell Wired — device not found Video Doorbell Wired — error 001 Video Doorbell Wired — error 10-2-2 Video Doorbell Wired — not understanding commands Video Doorbell Wired — responding incorrectly Video Doorbell Wired — smart lock offline

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